Many of your tech issues are answered below. Please read this page first before contacting the Technology Department. If your questions are not answered below, you may contact the Technology Department at elearning@nwsc.k12.in.us or (765) 457-8101 ext. 3576.

For eLearning/Distance Learning iPad connection issues at home, go to the NWSC Technology news and support page.

  • Hard reset your iPad (hold Power button and Home button at same time for 10 seconds).

  • Assure Date and Time are set correctly. Go to Settings, General, Date & Time, be sure Set Automatically is on.

  • Make sure you are using the newest version of the app.

  • Allow Cookies - Settings, Safari, change Block Cookies to Always Allow.

  • Clear History and Website Data – Settings, Safari, Clear History and Website Data.